IMPORTANT Be aware: Recognize: This bike is bought for off-road or monitor use only. It's velocity and electricity restricted to comply with federal, condition and local regulations.
For 30 days following the shipping day we will substitute any portion that's considered defective from producing.
We wish to make sure you are pleased and possess a rewarding overall knowledge soon after purchasing our products. That becoming claimed, Now we have some specifics about our Delivery and Return procedures below.
We may possibly elect not to acknowledge or authorize return of products that usually are not within their unopened, initial packaging, or are actually altered or modified with 3rd-celebration or aftermarket areas or factors.
We settle for returns inside thirty times of primary ship date given that the product is in the first sealed merchandise box, unopened, and undamaged.
Bikes are substantial and high-priced to ship, and after you ride it it truly is utilized, and we do not supply any returns on the bike Unless of course it can be dead on arrival. We are not a rental keep, and hugely recommend doing your exploration right before finishing your invest in with us.
Please do not bypass this restriction or modify it to go a lot quicker.. The client takes full obligation of the appropriate use of the item which might or might not conform to all relevant legal guidelines in the location it really is ridden.
When the solution continues to be returned to us and has become ascertained to be comprehensive (such as the “initial sealed” solution box, While using the device in its first packing materials) and undamaged.
I comply with the stipulations and believe duty for: Ensuring the age from the rider is at least 16 several years aged.
We recognize that sometimes a product will not be Everything you predicted to become, As well as in that as opposed to occasion we invite you to definitely critique the subsequent conditions related to returning an item.
Also this bicycle is offered Together with the 38ah battery improve. The upgraded battery offers you a couple get more info of additional miles of variety and uses the Samsung 35E cell rather than the normal Panasonic PF cell.
Your Surron will be transported as freight from our Southern California warehouse so it is not your normal small packet shipping truck which will deal with it. If the shipping handle you used is actually a household one then the delivery day that is definitely revealed over the tracking method is likely not the day that they're going to provide it to.
For the reason that we use Freight LTL, often not all spots are deliverable. We'll Enable you understand and ask for an alternative address in case we won't provide to in which you are living.
Sur-Rons are a little bit large and hefty for shipping, so we send all our bikes using a Freight LTL services. All shipments would require a delivery appt. so please double Verify you integrated the right e-mail and telephone number so our Freight provider can organize your supply!
If a motorbike contains a slight cosmetic situation (for instance a scratch, or chip over the paint), We are going to try and arrive at an inexpensive discounted but it's not grounds for warranty substitution or for your return.
The Surron is designed for really serious off highway Using and Now we have accomplished assessments with many drops that validate the suspension method within the Sur Ron is rock solid.
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The moment you receive a transport notification, it is simply too late to cancel the purchase and you must ask for a return.